Privacy policy
Your privacy matters to us. Here's how Avo Property Group protects your information.
Last updated: 9 February 2026
1. Introduction
Avo Property Group ("we", "us", or "our") provides property management and real estate services. This policy explains how we collect, use, and protect information when you interact with our platform and services.
2. Information we collect
Personal information: When you submit inquiries or maintenance requests, we collect your name, email address, phone number, and any property-related information you provide.
Uploaded documents: We store documents, photos, and related metadata (timestamp, file type, size) that you submit through our platform for property requests or inquiries.
Device and usage data: We collect non-identifying details such as browser, operating system, IP address, and device information to keep the service reliable and secure.
3. How we use information
We use your information to respond to inquiries, process maintenance requests, manage properties, improve our services, and communicate with you about our offerings. We never sell your data.
4. Data storage & security
Your information is stored in secure cloud storage (Firebase Storage) with metadata in managed databases (Firestore). We apply encryption, access controls, and secure transmission to protect your data. Information remains for as long as needed to provide our services or as required by law. You can request deletion of your data at any time.
5. Your rights & choices
You have the right to access, update, or delete your personal information. To request removal of specific content or data, or to exercise your privacy rights, please contact us using the information provided on our contact page.
6. Cookies & tracking
We may use cookies and similar technologies to understand usage and enhance the experience. Most browsers let you manage or block cookies if desired.
7. Third-party services
We rely on trusted providers to deliver the service. Review their policies to understand how they handle data:
8. Changes to this policy
We may update this policy as the platform evolves. We’ll post the latest version here, so please check back periodically.
9. Contact
Questions or requests about your privacy? Please visit our contact page or reach out to us directly, and we'll be happy to help.